Our People

Emily is the Regional Director of Rosedale and is field based so can work at any of the Rosedale Funeral Homes. Her aim is to support the team, develop ideas, monitor service and project manage.

She started working in the funeral profession at the age of 19 in London and has now been in the industry for over 20 years. She has held various positions throughout her career from Funeral Arranger to Funeral Director to working as an Area Manager. She says she has been lucky enough to have been able to experience first-hand all elements of the funeral profession, so has a wealth of experience she can draw on. She holds the Diploma in Funeral Arranging and Administration and the Diploma in Funeral Directing.  Emily is a qualified tutor for the National Association of Funeral Directors and sits on their Executive Committee.

Emily says that Rosedale is a fantastic place to work because of the people who work there. Everyone is welcoming, warm and friendly. Everyone wants to provide the best service possible to the people they look after and every member of the team is appreciated, it is amazing to work somewhere where staff development and training is so important.

Emily has a young daughter and spends most of her free time doing fun things with her. She loves travelling and has a long list of wonderful places across the world that she would like to see. She also likes to read and tries to pick up a good book whenever she can. She also loves taking her two dogs for walks in the local woods as it is the perfect time to switch off, relax and reflect.

Rhys first joined Rosedale on work experience in 2011 and continued working through the school holidays until he started his apprenticeship in 2013. He took a gap year in 2017 to go travelling which is where he gained experience working in a funeral home in New Zealand.

He is has passed the NAFD qualifications in Funeral Arranging and Administration and also Funeral Directing. His job is to make sure the Norfolk funeral homes run smoothly in serving their families, to take care of families loved ones and to look after families on the day of the funeral.

Rhys went to Hartismere High School in Eye, Suffolk and grew up around the area. He is a keen sportsman, very much into football and a life long Ipswich Town supporter. He plays football in Eye and has a qualification in advanced scuba diving.

He says that the people he works with are a good team and always willing to support each other. This makes it a good working environment to come into and is particularly helpful in a job which can be delicate and difficult.

Anne joined the funeral profession at the age of 16 and had to wait until her 18th birthday before she could receive her Diploma in Funeral Directing.  She was a founding Funeral Director of Rosedale and is now one of the most highly qualified funeral directors in the country.  Alongside her role at Rosedale, Anne is a Mental Health First Aid Instructor for Mental Health First Aid England, trains potential funeral directors for the National Association of Funeral Director’s Diploma in Funeral Directing and has also been a VQ Assessor and lecturer for the Foundation Degree in Funeral Services at Bath University. 

Anne takes great pride in encouraging everyone on the team to continually grow and develop and realise their full potential. Anne is passionate about supporting bereaved children and has served as a trustee of local children’s bereavement charity Nelson’s Journey.  There is a natural cross over between this role and the bereavement resources provided at Rosedale, that include reading lists for children of all ages, memory bears and work books to help families talk about their grief.

Anne and her husband Simon have three children, Harriet, Thomas and Victoria Rose and three grandchildren. Anne was born and bred in Diss and now lives in Scole with the two youngest children, their dog, ponies, chickens and cats. Anne is a member of the Diss Business Forum and Rotary International and enjoys running and cycling endurance events. Her idea of a perfect day would be a picnic at the top of the Langdale Pikes, a swim in the tarn on the way down and a hearty meal with the whole family back at the bottom.

The things that Anne enjoys most about her job is reading the reviews that bereaved families leave after the funeral.  Although we have won many awards, for our environmental ethos, for customer service and for our corporate and social responsibility, it is knowing that we have helped someone who is bereaved that really drives her.  Empowering and supporting people to organise the funeral that they would have wished to have, and that we have done it sensitively and professionally is what makes everything worthwhile.